Refund policy
We want you to be completely happy with your purchase. If something isn't quite right, you may return your items) within 14 working days of receiving your order.
To be eligible for a return or exchange:
• Items must be unused and in their original condition and packaging
• Return or exchange requests must be made within 14 working days of delivery
If you would prefer a different size, we are happy to offer an exchange subject to the requested size being in stock.
To arrange a return or exchange, please email us with your order number and details of the items) you wish to return or exchange. Our team will then provide the next steps to complete the process.
Please note:
• Customers are responsible for return postage costs unless the item is faulty or incorrect
• Refunds will be processed once the returned item has been received and inspected
• Exchanges are dependent on stock availability at the time your return is processed
For any return or exchange enquiries, please contact us via email at trillclothing1.ltd@gmail.com.